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Returns and Warranty

Warranty:

1 Year Limited Warranty: BikePro Inc. /BeBeLove USA warrants that the frame is free of defects for one year following the date of delivery to the original purchaser.   This warranty is valid only to the original purchaser and under normal use. Repairs must be made by BikePro Inc. /BeBeLove USA or an authorized dealer, otherwise this warranty is void. BikePro Inc. /BeBeLove USA reserves the right to repair or replace the warranted trailer.  This warranty does not apply to damages caused by misuse of this product, accidental or intentional damage, neglect or commercial use. Excluded from this warranty is liability for consequential property or commercial damages or for damages for loss of use. This constitutes the only warranty of BikePro Inc. /BeBeLove USA and its authorized agents and dealers and no other warranty or conditions, statutory, parole, collateral or otherwise (including conditions requiring compliance with description, fitness for purpose and merchantable quality) shall be implied.In order for the original purchaser to validate their warranty, he/she will have to fill out the RMA form along with a picture of the damaged part.

Return Policy:

1) All products must be returned within 2 weeks after it is received under the condition that it is defective. Any man-cause damages to the products are not acceptable.
2) Any products returned must be in its original box.
4) All products should be in a good condition.
5) The return product has to be clean and no damages
6) Please make sure all customers inspect the products upon arrival.
All merchandise unless otherwise indicated may be returned within 14 days from the original invoice date for replacements. Customers must inform Bikepro Inc. of any order discrepancy within 7 days from the invoice so we may investigate and resolve the situations accordingly.

Refund:

1) Handling fees or charges such as shipping charges or credit card charges will not be reimbursed.

Restocking Fee:

1) There is a 30% restock fee for all return merchandise and cancel orders.